Reference

How ke6 Handles Your Personal Information

Your account data, payment details, and activity on ke6 are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and the regions where our service is available.

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DATA SECURITY PRACTICES

How We Protect and Manage Your Data

Security and data handling are not afterthoughts at ke6 — they are built into how accounts work from day one. Here is what we do on our end to keep your information in order.

Encrypted Connections

All data between your device and ke6 travels over SSL-encrypted connections. This covers login, deposits via bKash or Nagad, and any account updates you make from your phone.

Payment Data Isolation

Your bKash, Nagad, and Rocket payment details are processed through dedicated payment channels. We do not retain your full wallet credentials after a transaction is confirmed.

Retention and Deletion

We keep account data for as long as your account is active. After closure, data is held only for the period required by applicable law, then deleted or anonymised.

Data Access Requests

You can request a copy of the data we hold on you, ask for corrections, or request deletion where permitted. Contact support with your registered account details to start the process.

What We Collect and Why It Matters

ke6 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with ke6, we collect the details you provide during registration — your name, contact information, and the payment method you use, whether that is bKash, Nagad, or Rocket. We also log activity data: session times, device type, and pages you visit.

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This helps us keep your account working correctly and lets us flag anything unusual before it becomes a problem. Payment data linked to bKash, Nagad, and Rocket transactions is processed to complete deposits and withdrawals — we do not store your full wallet PIN or mobile
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banking credentials. We may share limited data with payment processors and fraud-prevention services where required to complete a transaction. We do not sell your personal data to third parties for marketing purposes. Data is retained for as long as your account is active and for a
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period after closure as required by applicable law. Availability of our service depends on your local law and eligible regions — if you are unsure whether ke6 is accessible where you are, check the laws that apply to you before registering.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how your data is used, want to request a correction, or need to close your account and ask about data removal, our support team can help. Reach out through any of the channels below and reference your registered account to speed things up.

Team online

Live Chat

Open the chat icon from your account dashboard. Available for account and privacy queries, including data access requests tied to your registered mobile wallet.

Email Support

Send your request to our support address shown in your account settings. Include your registered number and the nature of your privacy query for a faster response.

Account Settings

Some data preferences — like communication opt-outs — can be managed directly in your account settings without contacting support first.

Common Questions About Your Privacy on ke6

These are the questions we hear most from people checking how their information is handled. If yours is not here, support can help.

We collect your name, contact details, and the payment method you register with — bKash, Nagad, or Rocket. We also log device and session data to keep your account secure.

We share limited data with payment processors and fraud-prevention services only when needed to complete a transaction. We do not sell your personal data to advertisers or marketing companies.

Your data is held while your account is active. After you close your account, we retain data only for the period required by applicable law, then delete or anonymise it.

Contact our support team through live chat or the email address in your account settings. Include your registered number and we will process your request as permitted under applicable law.

No. We process payment details through secure channels to complete transactions, but we do not retain your full wallet PIN or mobile banking credentials after a deposit or withdrawal is confirmed.

Reach out to support with your account details and a description of the concern. We will review it and respond. You also have the right to raise concerns with the relevant data authority in your region.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How ke6 Handles Your Personal Information

How We Protect and Manage Your Data

Encrypted Connections

Payment Data Isolation

Retention and Deletion

Data Access Requests

Contact Us About Your Privacy

Live Chat

Email Support

Account Settings

Common Questions About Your Privacy on ke6

01 What personal data does ke6 collect when I register?

02 Does ke6 share my data with third parties?

03 How long does ke6 keep my account data?

04 How do I request a copy of my data or ask for it to be deleted?

05 Is my bKash or Nagad payment information stored by ke6?

06 What if I think my account data has been handled incorrectly?

Privacy Policy

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