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What You Need to Know Before You Play

Using ke6 means you agree to the terms set out here. Access and eligibility depend on your local law and the region you are in — if online gaming is restricted where you are, these terms do not override that.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket payments coveredTerms updated without prior notice
ke6 What You Need to Know Before You Play
LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, your account status, or a payment dispute involving bKash, Nagad, or Rocket, our support team handles legal and account queries directly. Response times vary by channel — live chat is the quickest path for urgent account issues.

Live Chat Available through the lobby for account, payment, and terms queries. Quickest route for bKash or Nagad payment disputes.
Email Support Send detailed legal or account queries to our support address. Include your registered mobile number for faster account verification.
Help Centre The help section covers account eligibility, payment terms, and withdrawal verification steps for Rocket, Nagad, and bKash users.
ACCOUNT AND DATA SECURITY

How We Handle Your Account and Data

Your account data — including the mobile wallet numbers linked to bKash, Nagad, or Rocket — is stored securely and not shared with third parties outside of payment processing and legal compliance requirements. You can request a summary of data we hold by contacting support with your registered number. Account access uses OTP verification tied to your mobile number, which means only the holder of that number can approve a login or withdrawal.

Data Retention

We retain account and transaction records for the period required under applicable law. Payment records from bKash, Nagad, and Rocket are part of that retention scope.

Cookie Policy

We use session and analytics cookies. You can manage cookie preferences through your browser settings. Disabling cookies may affect lobby functionality on mobile.

Account Security

OTP login tied to your registered mobile number keeps your account access controlled. Contact support immediately if you suspect unauthorised access.

Data Requests

To request a copy of your data or ask for corrections, reach support with your account mobile number. We respond within the timeframe local law requires.

Answers to Common Legal and Account Questions

Below are the questions we hear most often about account eligibility, data, and terms. If yours is not here, contact support directly.

Access depends on whether online gaming is permitted under the laws of your region. We do not determine eligibility for you — check your local law before opening an account.

Contact support with your registered mobile number and request a data summary. We will respond within the timeframe required by applicable law in your region.

Yes. Transactions processed through bKash, Nagad, or Rocket are tied to your account wallet and retained as part of your transaction history under our data retention policy.

Updated terms are posted to this page. Continuing to use the platform after a change is posted means you accept the revised conditions. We do not send individual notices for every update.

Raise the dispute through live chat or email support, including your transaction reference and registered mobile number. Payment disputes must be raised within the period stated in the full terms.

Contact live chat support immediately. OTP verification through your registered mobile number is the primary access control — support can lock your account while the issue is investigated.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.